Frequently Asked Questions
Everything you need to know about your quilting journey with Linda's.
What is the standard shipping time for longarm quilting machines?
Due to the size and calibration required, longarm machines typically ship within 7-14 business days via specialized freight to ensure they arrive in perfect condition.
Do you offer technical support for electric quilting frames?
Yes, we provide lifetime phone and email technical support for all electric frames and motors purchased through our store, including setup assistance.
What is your return policy on quilting notions and thread?
Unopened and unused notions, threads, and accessories can be returned within 30 days of purchase for a full refund, excluding shipping costs.
Can I finance a large equipment purchase?
We offer flexible financing options through our partners, allowing you to pay for your professional quilting equipment in monthly installments.
Are International shipping options available?
We currently ship machines and supplies to the United States and Canada. For other international destinations, please contact our team for a custom freight quote.
Do you provide training for computerized quilting software?
Every computerized system purchase includes access to our exclusive library of video tutorials and a one-on-one virtual onboarding session.